Terms of service

Terms of Service

OVERVIEW

Welcome to Veloura! The terms "we," "us," and "our" refer to Veloura. Veloura operates this online store and website, including all related information, content, features, tools, products, and services to provide you with a curated fashion shopping experience (the "Services").

Our Services include the sale of premium clothing, footwear, jewelry, and fashion accessories designed to help you express your personal style.

These Terms of Service, together with any policies referenced herein (these "Terms"), describe your rights and responsibilities when you use our Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and responsibilities.

By visiting, browsing, interacting with, or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms, please do not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are at least the legal age of majority in your state, province, or country of residence, or that you have received permission from a parent or legal guardian to use our Services.

When using our Services, you may be required to provide personal information, including your name, email address, billing details, payment information, and shipping address.

You confirm that all information provided to Veloura is accurate, complete, and up to date.

You are responsible for maintaining the security of your account details and for all activities conducted through your account. You may not transfer, sell, or assign your account to another person.

SECTION 2 - OUR PRODUCTS

Veloura makes every effort to display our clothing, shoes, jewelry, and accessories as accurately as possible.

However, colors, textures, sizes, and product appearances may vary slightly depending on your device settings, screen resolution, lighting conditions, or photography.

We do not guarantee that products will appear exactly as shown on your device.

Product descriptions, prices, availability, and specifications may be updated or changed at any time without notice. Veloura reserves the right to discontinue products or limit quantities available for purchase.

SECTION 3 - ORDERS

When you place an order with Veloura, you are making an offer to purchase our products.

We reserve the right to accept or decline any order for any reason, including product availability, pricing errors, suspected fraudulent activity, or incorrect customer information.

Your order is only confirmed after payment has been successfully processed and you receive an order confirmation.

Please carefully review your order before submitting it, as cancellations may not be possible after processing begins.

All purchases are subject to our Refund Policy [LINK].

Products purchased from Veloura are intended for personal use only and may not be resold without written permission.

SECTION 4 - PRICES AND BILLING

All prices displayed on the Veloura website are subject to change without notice.

The price charged will be the price shown at the time your order is placed and confirmed.

Prices may exclude shipping fees, taxes, customs charges, or import fees unless otherwise stated.

You agree to provide accurate payment and billing information for all purchases made through Veloura.

You confirm that:

  • Your payment information is accurate and complete.

  • You are authorized to use the payment method provided.

  • All charges will be paid according to the displayed prices and applicable fees.

SECTION 5 - SHIPPING AND DELIVERY

Veloura works to ensure your orders are processed and delivered efficiently.

Delivery times provided are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs, weather conditions, holidays, or circumstances outside our control.

Once your order has been handed to the shipping carrier, responsibility for delivery transfers according to applicable shipping laws.

SECTION 6 - INTELLECTUAL PROPERTY

All content on the Veloura website, including logos, branding, images, designs, product descriptions, graphics, text, videos, and other materials, belongs to Veloura or its licensors and is protected by intellectual property laws.

You may use our website only for personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, sell, or use any Veloura content without prior written permission.

All trademarks, brand names, logos, and designs associated with Veloura remain the exclusive property of Veloura.

SECTION 7 - OPTIONAL TOOLS

Veloura may provide access to third-party tools or services that we do not control or monitor.

These tools are provided "as available" without warranties or guarantees.

Your use of third-party tools is at your own discretion and subject to the terms provided by the relevant third-party providers.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

Veloura is not responsible for the content, accuracy, policies, or practices of third-party websites.

Any transactions or interactions with third-party websites are solely between you and the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Veloura is powered by Shopify, which provides the platform that allows us to offer our Services.

However, purchases made through our store are transactions directly between you and Veloura.

Shopify is not responsible for any products purchased from Veloura, including product quality, delivery, returns, refunds, damages, or disputes related to purchases.

SECTION 10 - PRIVACY POLICY

Your personal information is collected and processed according to our Privacy Policy [LINK].

By using Veloura's Services, you acknowledge that you have reviewed our Privacy Policy and understand how your information is collected and used.

SECTION 11 - FEEDBACK

If you submit reviews, comments, suggestions, photos, ideas, or other feedback to Veloura, you grant us permission to use, reproduce, modify, publish, and display such content for business and promotional purposes.

You confirm that:

  • Your feedback does not violate any third-party rights.

  • Your feedback is truthful and lawful.

  • You own the rights to any content submitted.

Veloura reserves the right to remove feedback that is inappropriate, offensive, unlawful, or violates these Terms.

SECTION 12 - ERRORS AND INACCURACIES

Occasionally, information on our website may contain errors relating to product descriptions, pricing, promotions, availability, or shipping information.

Veloura reserves the right to correct errors, update information, or cancel orders affected by inaccurate information.

SECTION 13 - PROHIBITED USES

You agree not to use Veloura's Services:

  • For unlawful purposes.

  • To violate any applicable laws.

  • To copy or misuse our intellectual property.

  • To provide false information.

  • To interfere with website security.

  • To upload harmful software or malicious code.

  • To collect customer information without permission.

  • To use automated systems to scrape or copy website content.

Veloura reserves the right to suspend or terminate accounts that violate these Terms.

SECTION 14 - TERMINATION

Veloura may terminate or restrict access to our Services at any time if these Terms are violated.

Any obligations and responsibilities that occurred before termination will remain valid.

SECTION 15 - DISCLAIMER OF WARRANTIES

Veloura provides its Services and products on an "as available" basis.

We do not guarantee that our website will always operate without errors, interruptions, or delays.

To the fullest extent permitted by law, Veloura disclaims all warranties regarding the Services and products provided.

SECTION 16 - LIMITATION OF LIABILITY

Veloura shall not be responsible for any indirect, incidental, special, or consequential damages resulting from your use of our Services or products.

This includes losses related to website errors, delays, product use, or circumstances beyond our control.

SECTION 17 - INDEMNIFICATION

You agree to protect and hold harmless Veloura, its partners, employees, affiliates, and service providers from claims or damages resulting from:

  • Your violation of these Terms.

  • Your misuse of our Services.

  • Your violation of applicable laws or third-party rights.

SECTION 18 - SEVERABILITY

If any part of these Terms is found invalid or unenforceable, the remaining sections will continue to apply.

SECTION 19 - ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy and other posted policies, represent the complete agreement between you and Veloura.

SECTION 20 - GOVERNING LAW

These Terms shall be governed by the laws applicable in the jurisdiction where Veloura is registered and operated.

SECTION 21 - CHANGES TO TERMS

Veloura reserves the right to update or modify these Terms at any time.

Changes will become effective when posted on our website. Continued use of our Services means you accept the updated Terms.

SECTION 22 - CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

Veloura
Email: williamsbrown.as@gmail.com

Thank you for choosing Veloura — where fashion meets elegance.